Shipping & Return Policy
Shop Early for holiday Delivery!
Shop now to avoid delays and receive your holiday gifts on time. Personalize your item and view the available delivery dates for your item and location.For more information, you can contact us via email. We wish you a pleasant shopping experience! Email：trouvailledeartisan@gmail.com
Estimated Delivery & Manufacturing Time
Before making a purchase, please carefully review the "Customization Process" details, which can be found in the product description images. At "Trouvaille d'Artisan"
, each item is made-to-order and takes between 7 and 15 working days to manufacture. We calculate the estimated delivery dates on the item page using average manufacturing times and available shipping methods. For more information, you can contact us via email：trouvailledeartisan@gmail.com。
FREE SHIPPING
We offer free standard shipping on all items.For faster shipping service, upgrade to an Express Shipping option. Email：trouvailledeartisan@gmail.com。
Note: Delivery times do not include manufacturing time. We shipusing UPS, FedEx, DHL,and USPS. Please allow additional delivery time if shipping to APOs, FPOs, PO boxes or remote locations.
30-Day Return Policy
We want you to feel comfortable and confident when shopping at "Trouvaille d'Artisan".That is why we offer an easy, hassle-free 30-day return policy. If you are not completely satisfied with your purchase you may return it for a full refund (minus any shipping and/or gift packaging charges, if any) within 30 days of the original shipping date. Upon receipt of your return, items are inspected for signs of wear or damage. If accepted, refunds will be issued to the original form of payment.
- Any item purchased from "Trouvaille d'Artisan" can be returned, However, this does not include customized or engraved items.
- The item(s) must be returned in a new and unworn condition
- Any promotional gifts must also be returned with your returned item
- Items which have been resized, updated and/or repaired do not qualify
- You will be responsible for the return shipping cost
If you have any questions or inquiries, you can contact us via email. We wish you a pleasant shopping experience! Email：trouvailledeartisan@gmail.com